Privacy Policy for Companion Care Mission Texas
Introduction
Welcome to https://companion-care-mission-texas.primarycareaid.com (referred to as “our website” or “we,” “us,” or “the Company”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users accessing our website and utilizing our services.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website at https://companion-care-mission-texas.primarycareaid.com.
- Mobile applications and services provided by us.
- Online forms, surveys, and interactive features on our platform.
- Communications initiated by us, such as newsletters, emails, calls, or text messages.
Please note that this policy does not extend to third-party platforms, apps, or services linked to or from our website, each of which has its own privacy policies governing user data.
Processing Activities
Your interactions with us may involve several data processing activities, including:
- Account Creation: When you sign up for an account on our platform, we collect your name, email address, and other details necessary for account management.
- Payment Transactions: If you make purchases or payments through our services, financial information like credit card details, billing addresses, and transaction history is processed.
- Service Usage: We track how you interact with our website and services, including pages visited, features used, and search queries.
- Communication Preferences: You can choose to receive marketing communications from us, such as newsletters or promotional emails.
- Feedback and Reviews: When you provide feedback or write reviews, we collect the content of your messages and any associated metadata.
Personal Data Collection
We gather various types of personal data to enhance user experiences and personalize our services:
- Account Information: This includes usernames, passwords (hashed and salted), email addresses, and profile pictures.
- Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for payment transactions.
- Financial Data: We may collect bank account information or other financial records for direct deposits or billing purposes.
- Purchase History: Records of products or services purchased, including quantities, prices, and order dates.
- Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile devices to provide personalized content.
- Location Data: Information about your geographical location when you use our location-based services or consent to sharing it.
- Feedback and Reviews: The text and metadata of your submissions, including timestamps and user profiles.
- Social Media Profiles: If you choose to connect your social media accounts, we may access your public profile information from these platforms.
- Product Interactions: Details about products you view, search for, or purchase, along with any product-related inquiries or support requests.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance user experiences and gather analytics:
- Strictly Necessary Cookies: These ensure the basic functionality of our website and services, such as navigating through pages.
- Preference Cookies: Tailored settings and preferences are saved for your convenience.
- Analytics Cookies: We employ these cookies to track aggregated data about site usage, helping us improve our platform.
- Marketing/Advertising Cookies: Used by third-party services to deliver targeted ads based on user behavior. (Users can manage these through our Cookie Manager.)
Data Retention and Deletion
We adhere to data retention policies that balance legal requirements, business needs, and your rights:
- Personal data is retained for as long as necessary for the purposes it was collected, including compliance with laws, regulation, or valid legal requests.
- Upon fulfilling these purposes, we securely delete or anonymize the data, ensuring it cannot be used to identify individuals.
Your Rights
Depending on your jurisdiction, you may have various rights regarding your personal data:
- Access: You can request access to the personal data we hold about you and its processing details.
- Rectification: We aim to keep your information accurate and up-to-date, allowing you to correct any inaccuracies.
- Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data, except where we have a compelling legitimate ground to retain it.
- Restriction: You may request restrictions on processing your data in specific cases, such as during a data privacy investigation.
- Data Portability: We support data portability rights, allowing you to receive your personal data in a structured format.
- Objection: You have the right to object to the processing of your data for certain purposes, including marketing communications.
- Non-Discrimination: We commit to treating you fairly and without discrimination when exercising any of these rights.
- Appeals/Complaints: If you believe your privacy rights have been violated, you can file an appeal or complaint with our privacy team or relevant data protection authorities.
Changes to Policy
We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be prominently displayed on our website, and updated policies will be effective upon publication. We encourage users to review this page periodically for the latest information.
Contact Information
For any questions regarding privacy, data requests, or complaints, please contact us:
- Email: [email protected]
- Address: [Provide physical address]
We value your trust in our commitment to protecting your privacy and personal data.